WEBSITE TERMS OF USE

Last updated: July 25, 2026
Version: 1.0

1. Acceptance

These terms govern access to impactqc.ca, its language versions and public content (the “Site”). By using the Site, you accept these terms. If you do not accept them, do not use the Site.

The Site is primarily intended for businesses, professionals and adults capable of contracting.

2. Identification

The Site is operated under the registered business name ImpactQC.

Email: admin@impactqc.ca
Telephone: 438-882-3255

The provider’s full legal identity, NEQ and applicable address appear in proposals, invoices and contracts where required.

3. General information, no offer and contractual hierarchy

Site content presents ImpactQC’s services, approaches and capabilities for general information. It is not an irrevocable offer, quotation, guarantee, or legal, tax, financial, regulatory, cybersecurity or other professional advice.

A service relationship is formed only after the applicable consultation, delivery of a proposal or statement of work, and contractual acceptance by the parties. The signed contract determines scope, price, schedule, deliverables, exclusions and service levels.

This rule does not allow ImpactQC to avoid a legal duty or make a false or misleading representation lawful. ImpactQC seeks to keep content accurate, but may correct an error, withdraw an offer or change a presentation before a contract is signed.

4. Estimates, calculators and simulations

Revenue-loss calculators, return projections, traffic estimates, ranking simulations, comparisons, performance scores, costs of inaction and other interactive results are illustrations based on entered data and general assumptions.

They are not forecasts or guarantees of revenue, savings, ranking, traffic, leads, conversions, security or compliance. Actual outcomes depend on the market, budget, competition, third-party platforms, content, client approvals, execution and circumstances outside ImpactQC’s control.

You must perform your own analysis before making a business decision.

5. Site intellectual property

Unless stated otherwise, the Site, design, code, animations, interfaces, text, structure, graphics, marks, logos, methods, tools and other content belong to ImpactQC or are used under licence.

ImpactQC grants a limited, revocable, non-exclusive and non-transferable permission to view the Site for legitimate purposes. No ownership is transferred.

Without written permission, you may not:

• reproduce, republish, sell, license or distribute a substantial part of the Site;
• copy the design, code, animations, tools or brand elements;
• circumvent a technical measure or attempt unauthorized access;
• use robots, extractors or automated processes in a way that overloads, damages or abusively exploits the Site;
• remove a proprietary notice;
• use the Site to transmit malicious code, impersonate, harass, defraud or break the law; or
• claim a relationship, endorsement or partnership with ImpactQC that does not exist.

Third-party marks and content remain their owners’ property.

6. User-submitted content

You retain the rights you hold in submitted content. You grant ImpactQC the permissions reasonably needed to receive, review and use it to answer your inquiry, prepare a proposal, protect its systems and deliver requested services.

You represent that you may submit the content and that it does not violate third-party rights or law. Do not send sensitive information or passwords through an ordinary form.

7. Availability and security

ImpactQC may change, suspend or withdraw a public Site function. The Site may experience interruptions, errors, maintenance, network issues or security events.

Unless expressly committed in a signed contract, no availability, response time, backup frequency or restoration period is guaranteed. Security statements describe objectives or measures applicable in a particular context and are not guarantees that no incident will occur.

8. Third-party services and links

The Site may integrate or reference third-party platforms. ImpactQC does not control their terms, availability, algorithms, decisions, pricing changes or independent practices. Use may be subject to their terms and policies.

9. Disclaimer of warranties

To the extent permitted by law, the Site is provided “as is” and “as available.” ImpactQC does not warrant that all content is complete, current or error-free or that the Site will be uninterrupted or free of harmful components.

Warranties that cannot legally be excluded remain applicable.

10. Limitation of liability

To the extent permitted by law, ImpactQC is not liable for indirect, incidental, special, punitive or consequential damages or loss of profits, revenue, opportunity, data, goodwill or reputation arising from use of or inability to use the Site.

For a claim arising solely from free use of the public Site, ImpactQC’s total liability is limited to the greater of CAD $100 or the amount paid directly to ImpactQC for the specific Site function giving rise to the claim in the preceding three months.

Nothing limits liability that cannot be excluded or limited, including as provided by article 1474 of the Civil Code of Québec.

11. Indemnity for wrongful use

To the extent permitted by law, you agree to indemnify ImpactQC against third-party claims arising from your unlawful content, deliberate breach of these terms, infringement of another person’s rights or fraudulent use of the Site. This does not make you responsible for ImpactQC’s fault.

12. Privacy

Collection and processing of personal information are governed by the ImpactQC Privacy Policy and the choices made through the consent manager.

13. Changes

ImpactQC may amend these terms. The version posted when you use the Site applies to that use. A change to public terms does not retroactively change a signed service contract.

14. Governing law and forum

These terms are governed by the laws of Quebec and applicable federal laws of Canada.

Subject to mandatory rules and Small Claims Court jurisdiction, a dispute relating to the Site must be submitted to the competent courts of the judicial district of Longueuil, Quebec.

Before proceedings, the parties are encouraged to attempt good-faith resolution. They may agree to mediation.

15. Language

The French version is offered first and remains available. An English version is also available. Where these terms are a contract of adhesion, mandatory Charter of the French language rules apply, including rights that may result from a difference between versions.

In any other context where the parties may validly select a controlling version, the French version prevails to the extent permitted by law unless otherwise agreed in writing.

16. Severability and waiver

If a provision is invalid, it will be interpreted or reduced to the minimum extent necessary, and the other provisions remain effective. Failure to enforce a provision is not a waiver.

17. Contact

ImpactQC
admin@impactqc.ca
438-882-3255